UK postage is a flat fee of £5.99 unless you order over £30 and then our standard service is free. All orders are despatched by the next working day if you order before 3pm, and will arrive 3-5 working days after ordering depending on postage service chosen. We do not currently ship abroad.


In the case of Products, if you are contracting as a consumer, you have a statutory right to cancel your Product order for any reason and receive a full refund. You will receive a full refund of the price paid for the Products (excluding postage costs). Your statutory right to cancel a Contract relating to the purchase of a Product starts from the date when you receive the Product (when the Contract between us is formed). If the Products have been delivered to you, you may cancel at any time within 7 working days, starting from the day after you receive the products.

If an item arrives damaged/faulty, please return the item to us in its original unused condition within 10 days and we will arrange for a complete refund or a replacement according to your own wishes. Should you wish to discuss any aspect of your order, please telephone 01502 512780 or e-mail us at for an immediate response to your query. All claims for non-delivery or other queries should be made to us within 21 working days from us receiving your order.

In all instances, please return products with appropriate packaging (the original, undamaged packaging is best) along with the delivery note, letting us know why you are returning the item.